This privacy policy is to let you know what information we collect when you use our website or get in touch with us over the phone, in addition to information on how we use and protect that information.
The Allweather Group wants to ensure that your privacy is protected. If we ask you for any information – whether it’s via this website, over the phone or in person – by which you can be identified, we will only use it in accordance with this privacy policy.
This is a live document and may be updated from time to time. Only the latest version of our privacy policy will be available on our website, and you can check back from time to time.
The information we collect
The Allweather Group uses cookies on its website. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Parts of the website may be unavailable to you without the use of cookies.
We may also request information if you get in touch with us via phone, email or the contact form on our website. This includes
- name
- job title
- address
- contact information (including email address or phone number)
- information relating to customer satisfaction or market research
- other information relating to work that you are interested in having us carry out for you.
How we use your information
All information that we gather is used to provide you with better services. We may use the information we gather in a number of ways:
- Internal record keeping
- Improvement to our services
- Providing accurate quotes
- Letting our staff know how to get in touch with you prior to carrying out work for you
- Keeping you informed of changes in our business
- Keeping you informed of promotional deals that we think you may be interested in.
Keeping your information secure
We have safeguards in place to ensure your data is secure. We keep as little of your data as is possible, and have managerial safeguards in place to ensure it’s only available to members of staff who need access to it. Personal data is only stored on password protected devices and software. We do not share your data with third parties without your expressed permission.
Your rights to control your personal information
You have the right to find out what personal information of yours we hold. A small administrative fee may be required. To request a copy of this information, email us at info@theallweathergroup.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, you can write to us at the email address given above, and we will promptly correct it on our system. You also have the right to request that we delete your personal information from any of our records. To request that we remove your personal information from our records, email info@theallweathergroup.co.uk.